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Terms of Service Pop-up! (GDPR info)

Discussion in 'News & Announcements' started by QueenElsa, May 23, 2018.

  1. QueenElsa

    QueenElsa Most Best Staff Member

    Hey! Seen a few people a bit confused by this so thought a nice lil forum thread would help some of you out! The pop-up is there to make sure your aware of out ToS, nothing more nothing less. The only main addition is that we made it even clearer that we do not tolerate hacking and abuse of other players. These terms were agreed to by proxy before, the pop-up is just in case you missed it, and was required by GDPR compliance. Here is some MORE handy info, in case that's what you're in to!

    General Info
    What is GDPR?
    The General Data Protection Regulation (GDPR) is a regulation by which data protection is strengthened for all individuals within the European Union (EU) and all consumers of EU companies, such as Rovio. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give more control to citizens and residents over their personal data.

    Is GDPR Applicable to me?
    Yes it is! As we at Rovio have our HQ in Finland, within the EU, every single one of our players is covered by GDPR. This is good news for you as our player, as you now have more control over the personal data that we have about you. Any personal data we have about you is your data, and therefore it makes absolute sense that you have control over what we do with it.

    What is actually different for me now compared to before these changes due to GDPR?
    The interesting things in relation to our players are covered in a nutshell by the four main areas below:

    Firstly, to play our games you have to opt in to our Terms of Service. These have been updated a little, with our main focus on bringing clarity to what is acceptable behaviour in our games.

    Secondly, you now have right to request a “data summary” from us. You can do this ingame, and upon request, we’ll start putting together a summary of the data that we have about you.

    Thirdly, you have the right to request “data erasure”, which means you’ll be able to request that we delete any personally identifiable information that we have about you. Once this is requested ingame, there will be a two week grace period to change your mind before we permanently delete you personally identifiable information. As a consequence of taking this course of action, please remember that you lose all your game progress, including purchases.

    Finally, you will be able to opt out of targeted adverts. This can also be done ingame. In doing so, you will no longer receive in-game personalised offers, which may be based on your playing activity.

    Why do we need your data?
    The reason that we need to collect data is to ensure that we can provide you with the best possible gameplay experience based on how you play the game.

    For the Player
    Why do I now need to opt in to your Terms of Service before I can play?
    The Terms of Service cover your rights and obligations as a player. They include our code of conduct so that we can provide a safe playing experience for everyone.

    How can I delete my player data?
    The way to delete your player data if you wish to do so is always via the game you are playing. To do so, just open whatever game you wish to delete you data for and select “Player Rights” from here select “Request your personal data to be removed”. Once this process has begun, there will be a two week grace period during which you can change your mind. During this period you will not be able to play the game.

    Can I just send Rovio an email to ask for my data to be deleted?
    Actually, for ease of identification, the process requires that you contact us from within your game. If you have already deleted the game, please reinstall it to make the data deletion request. If for some reason this is impossible, then please contact us via email to start the identification process.

    How do I get my progress back if I delete my data?
    Unfortunately, once your personal data is gone, it’s gone for good.

    Will you delete all my game data?
    We will delete all personally identifiable data except data which we are required by law to keep, such as purchase receipts and player support correspondence. Any data which in no way can be identified as belonging to you may be kept.

    Where can I get my data summary from and what’s in it?
    You can request a data summary ingame. Within it you will find a summary of the data that we have about you.

    I can’t find an answer to my question here, what now?
    If you can’t find an FAQ on the question that you had, please do submit a request by using the link below.
  2. RemixFTW

    RemixFTW Forum Mod

    I like how you can delete your data for privacy now. But can you explain why the Chuck event ends earlier than usual and starts later than usual?
    Lenaj76 likes this.
  3. RemixFTW

    RemixFTW Forum Mod

    Also PLEASE make the music event like the all stars event where you can get any of the featured birds without having to unlock the,.
  4. A. Wolf

    A. Wolf Super Cool Bird

    all stars event?
  5. RemixFTW

    RemixFTW Forum Mod

    There was a event where prob, Rooster, and freedom all were hatchable for the weekend. You didn’t need to unlock them as they were all available.
  6. A. Wolf

    A. Wolf Super Cool Bird

    Must have been before I started in early Dec...
  7. RemixFTW

    RemixFTW Forum Mod

    I have a new question out of curiousity. How do you “change your mind” once you have requested to delete your data?

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