I've been having issues with the Oinkaton Arena battles. This morning I lost 59 trophies in one battle when the standard is 25. I've contacted support and the continual cut & paste response I keep getting is "We assure you the game is working and this is not a bug. Beating someone with a higher power than yours will give you more points while losing against someone with lower power will cost you more points than losing to a similarly ranked player would." My issues here are: A) I'm a level 50. I've battled level 80's with over 5,000 more experience than me and only won 26 trophies. That's only 1 more than the standard. I've battled level 52's that are similar in power and lost 59 trophies, which is a loss of 34 more than the standard 25 trophies. That's pretty extreme and no matter how many times I point that rare extreme loss to IT, they give a cut & paste response and don't look into it. I've never won even close to that many above 25, although the game is quick to take extra away. It's getting impossible to move up to the next rank of battles because the matching and reward systems are way off. A person with an 11,000 point team should never be pitted against someone with 20,000+ level birds. And in the rare instance they win, THAT is where an amount of 59 trophies should come into play. Not taking away 59. I'm at my wit's end with the issues with this game. B) When I first started playing the Oinkaton arena, they would award a flat 25 trophies for winning and take away 12-13 for losing. Why did this ever change? And if it's because a person moved up to Gold level battles, then why not increase the amounts won/lost similarly? I.e.- win 50, lose 25-26. I feel the only solution at this point is to lose battles until dropped back down into the very low tiers. It's impossible to move up when only awarding 25 trophies but taking away 25-59, depending. C) The arena battles have been freezing mid game. My phone isn't frozen- I can flip to my main screen and access other things. After waiting several minutes, I have to force-close the game. And in doing so, I automatically lose 25 trophies for the battle even if I was about to win when it froze.