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Discussion in 'Bugs, Issues & Support' started by Kiteflyer, Oct 13, 2017.
Wow that was a wordy response that could have been summed up with “we already know the game is broke, sorry, we will probably fix it someday”.
This is word for word the exact same response I got when I submitted a ticket about the same issue. This is unacceptable. This has been an ongoing issue for some time now. Why is it they can release a new bird but they can't fix the clan search issue?
So as of last night, only some clans were not searchable. Now that I've updated, no matter what I type in the clan search box, it says "no clans found." Is this just me, or...?
Note: the first ticket I submitted was from Oct. 3rd.
I submitted a ticket just a little bit ago and they responded with lightning speed. Here was their "helpful" response:
and thank you for reaching out to us.
Thank you for the provided information and we apologize for the inconvenience caused. We wish to tell you that we have received additional feedback about this issue from our players, and forwarded it to our development team. Hopefully, a fix will be provided soon for this.
We apologize for the inconvenience and hope you continue to enjoy our game.
If there is anything else we can help you with, please feel free to contact us.
Rovio Support Team"
Less wordy, but the same. This is wrong. WRONG!
Rovio fix this bug as soon as possible, pls...
Well ours is back up. Gave em what for in the ticket funny how it was back up 1 1/2 hours later
Yours is back up? I still get "no clans found no matter what I type into the search field. So you are able to search for clans?
Yeah it’s working fine now... you having the same problem still?
As of th is morning I can search for clans again, but my clan still doesn't show up on the list. I was fully prepared to submit a ticket daily until it was fixed heh
I'd like to know exactly what you said in your ticket that pushed them into action lol
While I can search for clans now, ours still doesn't show up nor do invites that I send show up. So I sent another ticket. Will commence with my plan to send daily tickets until this is resolved. Total frustration. If they don't fix it, this will be the 3rd event we have to play without a full clan. 5 more players could really make a difference. COME ON ROVIO! DO YOUR JOBS!!