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Not able to connect to server.

Discussion in 'Bugs and Technical Issues' started by Baileyisbest, Apr 15, 2018.

  1. Baileyisbest

    Baileyisbest Hatchling

    For the past 3 hours, I receive the “Not able to connect to server” message when I try to play. I know the problem is not on my end. I am not going to be able to finish this event if I cannot login soon.

    Anyone else having problems?
     
    Booser1 and ChrimV like this.
  2. A. Wolf

    A. Wolf Motherflocker

    turn phone off & on. Or try uninstalling & reinstalling app.
     
  3. Alexis0503

    Alexis0503 Hatchling

    Hello, I have the same problem. I reinstalled the game then I tried to log on facebook in the player profil page to get my account back, then the appliacation reloaded but never launch the game. It get blocked on the loading screen when it try to get my profil account and then I get an error message...
     
  4. Gildan

    Gildan Super Cool Bird

    There was a post on the ABE facebook page about issues with Facebook and connecting to the game, here's the advice they offered on how to work around it:

    Hopefully that helps.
     
  5. Alexis0503

    Alexis0503 Hatchling

    I did try but doesn't change anything. Thanks
     
  6. Baileyisbest

    Baileyisbest Hatchling

    I tried to log-out I game from Facebook, but ABE is no longer showing up in my game menu on Facebook. I don’t want to delete the game and then not be able to restore my progress.
     
  7. kiwiloganalt

    kiwiloganalt Tiny Birdy

    Wow that's even worse than my nearly constant "unable to fetch timer" on loading and most non quick battles crashing
    Wish there was a way to get the message across to rovio, less lag or much less income, only way I can see to permanently solve the problem.
     
  8. Alexis0503

    Alexis0503 Hatchling

    Still not working for me ...
     
  9. A. Wolf

    A. Wolf Motherflocker

    I got pinched yesterday before MPDC reset. I was trying to collect my SS totems & silver tickets about 30 min before reset but the game would not let me in for about an hour. I did put in a compensation request ticket but no response yet...
     
    Last edited: Apr 22, 2018
  10. A. Wolf

    A. Wolf Motherflocker

    I guess I should not be surprised but I am very disappointed that they have not responded to me at all in over 6 days now. Total BS customer service...
     
    Booser1 likes this.
  11. A. Wolf

    A. Wolf Motherflocker

    Finally got my compensation 8 days & several harassing support tickets later...
     
    Booser1 likes this.
  12. A. Wolf

    A. Wolf Motherflocker

    STILL having Critical Server Error in Arena 3 or 4 times a day after supposed "fix".
    Just had a really frustrating error that happened right after it added 31 points. I closed & reloaded only to open up to a screen that reduced over 1000 points from my total. WTF? That's a new error & super frustrating after working hard this week in the top league to be 5th place.
     
    Booser1 likes this.
  13. Epic Buttstomp

    Epic Buttstomp Super Cool Bird

    I have various of these critical server errors this evening, even a Login failed mixed in there somewhere. It was scary for the few times in Eagle Mountain. Fortunately these issues recover nicely enough and nothing was lost. Maybe we will get more compensation....
     
  14. ChrimV

    ChrimV Hatchling

     
    Booser1 likes this.
  15. A. Wolf

    A. Wolf Motherflocker

    Getting very bad again, like it was on Sat.
     
  16. Booser1

    Booser1 Tiny Birdy

    Exactly, Im soon frustrated. I got to top 5 in legends PVP and every time I played since 6pm EST when the servers began to crash I lost ground by winning my PVP battles but when the app tries to upload or connect to server it forces a crash and I lose the trophies and it sets me back completely. I just checked and now even though not playing I guess it still works for some players as they have now lept over me and Im sitting in 10th place :p. This is sad, never happened with Pokemon go or Injustice 2, and Rovio is years ahead of them in the gaming experience. :(
     
  17. OmSo73

    OmSo73 Tiny Birdy

    Rovio will need to compensate us with gems and gold totems!
     
    Epic Buttstomp and Booser1 like this.

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