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Can't connect to server

Discussion in 'Bugs and Technical Issues' started by Nicolas Viltard, Apr 17, 2018.

  1. Nicolas Viltard

    Nicolas Viltard Hatchling

    Hello,
    From sunday 2pm GMT until today noon, i wasn't able to connect to the game, i was stuck at the loading page when the game tried to get my player's profile.
    I tried everything, clear cache, reboot phone, uninstall and reinstall the game, but nothing changed until today when suddently i was able to access the game.
    But i've lost 48hrs of play and mostly i had ricky in my boxmail but hadn't the time to add it to my inventory so i just lost him.
    Also lost my clan...
    I had some others birds in my boxmail, some 4*, but i can handle loosing them, i just want this Ricky back, i earned it hardly and because my access trouble was not my fault but a game issue, i think it would be the less i deserve as excuse from Rovio.
    I know you can follow my logs and know i'm not a lyer.
    Thanks
     
  2. Epic Buttstomp

    Epic Buttstomp Super Cool Bird

    On a phone... Are you using Wi-Fi or Data to play? If Wi-Fi, try turning that off and go with Data. For a test anyway.
     
  3. A. Wolf

    A. Wolf Motherflocker

    No, Rovio admitted already that they had connection issues last weekend.
    I put in 2 tickets so far with no response at all. They are either super backed up with so many complaints or they just decided it would be better to cut their losses & ignore us all this time even though it will cost them a huge # of pissed off players...
     
  4. Epic Buttstomp

    Epic Buttstomp Super Cool Bird

    I was about to blame Samsung for upgrading Android....... The iPads seems fine, Android has more issues
     
  5. A. Wolf

    A. Wolf Motherflocker

    3.5 days, still nothing from Rovio... BS!
     

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