Hi guys. I'm a new player - I've just been playing for a few weeks or so. I like the game a lot, but I've had several incidents where it inexplicably crashes after finishing stage 2 and while loading stage 3 (boss stage) of a dungeon. This is extremely frustrating, as the app completely crashes and has to reload, which means I lose 10 dungeon keys and the 10 arena tickets used to get them, along with all the wasted time spent in the arena to get the keys to enter the dungeon. Last night was the worst incident of all, because by finishing the dungeon, I would have finally earned enough materials to evolve my first bird past level 100. I did everything I could to prevent it from happening, including restarting my device completely before starting the dungeon, to make sure there were no other apps running. I've experienced the game crashing at other times as well, usually after I've played for awhile, and always while it is loading something (e.g., loading a routine match vs. pigs). Does this game have customer service that will compensate for this? I have gone through the FAQs and don't see a link to where I can complain.